General Terms & Conditions


Since we are an ordering practice, you always need an appointment for the treatment with us. You can arrange this with us online, by phone or in the chat. If we make several appointment suggestions, these are not automatically reserved for you and can be assigned in the meantime if the response time is too long. Please always wait for our verbal or written confirmation.


The agreed first appointment will be kept exclusively for you and is also very popular with other patients due to the long lead time. Please understand that we have to charge you a cancellation fee of € 50 if you do not cancel your first appointment at least 24 hours in advance in writing or by telephone. These costs are not reimbursed by the health insurance companies and you are solely responsible for paying the cancellation fee.


The costs for our services are neither covered nor subsidized by the statutory health insurance companies. Private health insurances, allowances and supplementary insurances reimburse the costs according to the agreed tariff according to the fee schedule for alternative practitioners. Payment is always made on site, immediately after your appointment. The following payment options are available: cash, EC card, credit card (Visa, Mastercard), Apple Pay and Google Pay.


Since the decisive impulse only takes a fraction of a second, diagnosis and subsequent rest periods take up most of the time. The better we and you get to know your body over time, the faster we can restore the supply in your body and the shorter your appointment will last. On average, an initial appointment takes around 1 hour, while the subsequent appointments usually only take 15 minutes. The remuneration is not based on time, but after a successful adjustment.


In our practice, we rely on what is known as “open adjustment”. This modern and American model means that only examinations and discussions that require a higher level of privacy are carried out in separate rooms. Since you do not have to undress during the adjustment, most of the time you will be adjusted in a large common room. In this way, the chiropractor can always keep an eye on you during your relaxation phase. If you would like a one-to-one conversation, please let your chiropractor know.